Tower Hamlets Talking Therapies offers a range of free and confidential talking therapies and specialist support to help you feel better.
You can watch our Service Introduction Video to find out about the type of help we provide and how to access our service.
A Webinar is a presentation delivered live over the internet that is composed of images (e.g presentation slides, video etc) with one presenter or more talking through the material. East London NHS Foundation Trust uses ‘Cisco Webex’ to deliver webinars. To view a Webinar you will require a desktop computer / laptop / tablet / mobile phone (via app only) which is connected to the internet and has sound enabled.
You will not use a video camera or microphone to interact at any time. There may be specific methods of interaction used by your presenter which are optional and anonymous, but there will be no conversation or interaction between the audience.
Following registration for a Webinar (including completing our set questionnaires) you will be emailed a link to the Webinar with a green ‘Join Meeting’ button which you need to click on before the start time. You will be prompted to enter your name – please just enter your initials. You will notice you can see other users initials on a toolbar – please click and drag this toolbar out of the way so it does not obstruct your view of the presentation.
Please ensure, prior to the Webinar, that sound is working on your device. We will play music before the Webinar begins so that you can check that both the audio and visual are working correctly for you.
– I haven’t received an email with a link to the session.
Please check your junk folder for your email accounts, unfortunately sometimes emails from NHS accounts can end up here.
– I try to log on but there is no room to connect to.
You can only log into a room if your therapist is there first. Please exit, wait a few minutes
and try again.
– Webex is trying to install an app but this isn’t working.
If there are problems involving the app, on the screen there will be an ‘Open in browser’
option which you can select. Webex should open as normal.
– I cannot be heard/cannot hear the other person
Please check your microphone and speakers/headset are on and turned up.
For further instructions on how to join the Webinar please see the video below.
What happens when you get in touch with us?
Once you have been referred by your GP or you have made a self-referral, we will call you as soon as possible to verify your information. At the same time, we will book you in with one of our therapists for an initial telephone assessment.
At this assessment, the therapist will discuss your current difficulties and explain the most suitable treatment options. Following the assessment, we will get back to you within a few days to confirm your treatment package.
To refer yourself to the service, please use our online self referral form or email us on firstname.lastname@example.org
Workshops and Group Therapy
Tower Hamlets Talking Therapies provides workshops and groups in a variety of community locations and online.
Please review the information available on our workshop page HERE
Individual therapy may consist of telephone, face to face and online sessions. The length of sessions, number of sessions and frequency of sessions will vary depending on the main presenting problem and the level of severity of difficulties. The first stages of individual therapy usually involve an assessment and creating a shared understanding between client and therapist of the client’s difficulties and maintaining factors. The treatment plan is then discussed and agreed upon. Tower Hamlets Talking Therapies offers short term evidence based interventions, predominantly based on Cognitive Behavioural Therapy principles.
Your assessing therapist would be happy to discuss further with you and guide you to clinically appropriate treatment options based on your main presenting difficulties.
Evidence Based Psychological Treatments
All the treatment we offer at Tower Hamlets Talking Therapies follow the National Institute for Health and Care Excellence (NICE) “stepped care” treatment guidelines. This means you can be confident that your therapy has scientific evidence that proves its effectiveness. In “stepped care” the least intensive intervention that is appropriate for a person is provided first to maximise the chances of a swift recovery.
The early steps are typically delivered in a seminar or lecture format. This means we can offer you an appropriate treatment quickly. We understand that attending in the presence of others can sometimes seem daunting, and have put together a list of FAQs to reassure you and dispel some of the myths that we have encountered.
Types of difficulties
Tower Hamlets Talking Therapies can help support people with a number of conditions, including the ones listed below::
- Low mood and depression
- Health anxiety
- Feeling shy
- Obsessive Compulsive Disorder (OCD)
- Panic attacks
- Post Traumatic Stress Disorder (PTSD
- Long-term health conditions
- Employment and welfare issues
- Couples relationship problems